Hi, I'm Alexander Ung 👋

M.S. Information Technology

Southern New Hampshire University

B.S. Computer Science

San Jose State University

• Deep-diving into the Anthropic/Claude ecosystem to build agentic workflows and LLM-integrated internal tools.
• Exploring RAG (Retrieval-Augmented Generation) patterns and prompt engineering to automate complex enterprise documentation tasks.

The Select Group — Vendor at Apple

• Architected and delivered Python/Django (DRF) applications automating internal marketing workflows, centralizing data processing and reporting for global campaign teams and reducing manual auditing by 80%.
• Managed end-to-end data ingestion pipelines processing 100k+ records from 10+ disparate sources using containerized workflows with Docker and Kubernetes.
• Reduced data retrieval latency by 35% through targeted SQL query optimization and index restructuring on PostgreSQL.
• Established team-wide engineering standards with automated testing (Pytest) and code review, improving system stability.
• Authored documentation and onboarding guides that accelerated new engineer ramp-up and improved cross-team consistency.

DISYS — Contract at Facebook

• Engineered and maintained automation testing frameworks for the Facebook Portal hardware ecosystem, ensuring seamless communication between devices and iOS/Android platforms.
• Refactored legacy test suites and authored new automated tests with Pytest, validating software-hardware integration via firmware testing and preventing regressions in new releases.
• Remotely diagnosed server-side issues and verified test health through remote connections to staging and production environments.

Intelliswift — Vendor at Apple

• Architected a production Ruby on Rails file-review platform with a PostgreSQL backend, enabling centralized document workflows and structured feedback across cross-functional teams.
• Designed Python/Flask data ingestion pipelines feeding PostgreSQL-backed Tableau dashboards for real-time visibility into key business metrics.
• Automated ticket lifecycle management via the Jira API, updating and creating tasks based on real-time workflow progress.
• Built a Flask web application for data validation and reporting, reducing manual analyst workflow across operations teams.
• Developed an internal Swift tool for document review and automated report generation across technical and non-technical teams.